Social Key Figures

Social Key Figures (in Germnay)

2023

2024

2025

Social Key Figures (in Germany)

Voluntary Commitments

Average modernization cost allocation 1)

1.32 €/m²

1.25 €/m²

0.75 €/m²

Customer care for modernization work (hardship management) 2)

290 4) positive decisions 3) reached out of 460 hardship objection cases

220 4) positive decisions 3) reached out of 439 hardship objection cases

171 positive decisions 3) reached out of 449 hardship objection cases

Protection for older tenants 5)

310 4) positive decisions 3) reached out of 635 requests

351 4) positive decisions 3) reached out of 660 hardship objection cases

342 positive decisions 3) reached out of 795 hardship objection cases

  1. 1)Related to the modernization program and modernization work within the scope of community development, excluding heating renovation.
  2. 2)Individual support for customers in cases of rent increases due to modernization work.
  3. 3)Rent increases were not implemented or were not implemented in the planned amount, or other support (e.g., help with moving, moving furniture, or finding an alternative apartment).
  4. 4)Correction due to cases received by December 31 but not finally decided to be positive until the following year.
  5. 5)Guarantee that apartments will remain affordable for people aged over 70 even if the standard local comparative rent changes.

Grants and Social Support

Unit

2023

2024

2025

Grants and Social Support

Grants for social/cultural projects and facilities 1)

1,136,218

833,908

1,946,731

Grants by foundations 2)

210,490

105,886

157,008

Proportion of socially used commercial space 3)

%

14.0

13.9

  1. 1)Until 2023 incl. donations in kind. Methodical adjustment in 2024 to accounting as cash donation, supplemented by selected central cultural and social sponsorship. Excluding foundation grants, therefore correction of the values for 2023 by the amount of grants from foundations. Limited comparability with previous years.
  2. 2)Funding amounts of the two corporate foundations “Vonovia Sozialstiftung” and “Stiftung Mensch und Wohnen”. The association “Vonovia Mieterstiftung e.V.” was dissolved in 2024.
  3. 3)Key figure newly introduced in 2024, therefore no disclosure for 2023. Describes the proportion of all types of use of commercial units classified as “social” that are actively let by Vonovia in Germany as a percentage of all commercial units. The key figure is described in detail in the Annual Report – chapter ESRS S4.