S1-3 – Processes to Remediate Negative Impacts and Channels for Own Workforce to Raise Concerns

Vonovia strives to create fair and transparent working conditions while offering employees avenues to address individual workplace concerns anonymously and in compliance with data protection regulations. Employees can engage with representatives such as works councils or seek mediation in conflict situations.

Vonovia has implemented a comprehensive complaint management system, which includes channels for reporting potential cases of corruption, discrimination and human rights violations (see G1-3). Reports of potential or actual misconduct can be directed to beschwerdestelleagg@vonovia.de, the responsible ombudsperson, or a hotline managed by an external law firm, which is also available to employees. The Labor Relations/Labor Law team handles access to the AGG mailbox and case-specific processing is carried out by this team, HR Business Partners or Compliance employees. Individuals also received targeted training on the subject of sexual harassment in 2025 in order to provide an additional personal reporting channel in a quest to foster trust. The names of these individuals are available on the intranet. Any suspected cases reported are investigated immediately and, if confirmed, individual sanctions are imposed.

Our employee survey did not point to any lack of a sense of belonging due to insufficient promotion of diversity among our employees. This allows us to conclude that the action we have taken adequately addresses this impact.

We asked questions regarding compliance functions within the company as part of our employee satisfaction survey. Among other things, the questions allow us to draw conclusions regarding knowledge of the reporting channels available. If most employees are aware of these channels, it will demonstrate their effectiveness – through the direct involvement of our workforce – in enabling the reporting of potential or actual misconduct by employees. In addition, individuals who submit reports via the whistleblowing system (BKMS) are asked how satisfied they are with the system.

Anonymous reporting channels are communicated to employees and business partners through training and the company website. Reports, particularly those that could reveal the identity of the reporting individual, are treated confidentially and handled exclusively by selected and specially trained staff. Further details are provided in G1-3. We ensure that our employees are familiar with and trust these channels by actively communicating about them and using them regularly.